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Testimonies on Strengthening Integrity among Water Operators

About the session

#Governance
#OperatorsStage
Languages: EN, SP

Since 2014, WIN, and partners cewas and SIWI have been engaging with urban water operators globally, supporting change management processes to minimize reputational, compliance and legal risks related to integrity issues and improve performance, undertake internal reforms to strengthen integrity, and improve customer relations. It is in this light that the Integrity Management (IM) Toolbox was developed in collaboration with GIZ and cewas. To date the IM Toolbox has been adapted to improve performance and strengthen integrity in 12 countries, and with 24 water operators. The IM Toolbox is an adaptable tool that looks at integrity risks across categories such as: management and leadership, financial management, human resource management, customer relations and procurement. Further to the above, WIN developed an integrity assessment methodology for water operators with IADB and together with the IM Toolbox, a comprehensive approach titled InWASH has been developed for assessing and strengthening integrity among water operators.In this session, water operators who have worked on integrity management projects will be sharing their experiences in an interactive session.

Agenda:
Opening
Barbara Schreiner, Executive Director, Water Integrity Network

Presentation of speakers /organizations
Moderator: Barbara Schreiner, Executive Director, Water Integrity Network

Presentations
Eng. Njaggah A.g., Chief Executive Officer, Kenya Water Regulatory Board, Kenya
Tahera Ferdows Begum, Deputy Managing Director, CWASA, Bangladesh
Álvaro Herrero Undersecretary of Strategic Management and Institutional Quality Government of the City of Buenos Aires, Argentia
Marcelo Rogora, the Director of Integrity and Best Practices in AySA, Argentina

Open discussion
Moderator: Isabel Alvarez, Programme Officer, Water Governance Department, SIWI

Eng. Njaggah A.g., Chief Executive Officer, Kenya Water Regulatory Board, Kenya.
Tahera Ferdows Begum, Deputy Managing Director, CWASA, Bangladesh,
Marcelo Rogora, the Director of Integrity and Best Practices in AySA, Argentina

Discussion
Closing remarks and conclusion
Barbara Schreiner, Executive Director, Water Integrity Network

Co-conveners