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Sustainable rural water operators´ management mode

About the session

Languages: EN, SP (45 mins)

Rural drinking water infrastructure is often financed by international cooperation and does not include accompaniment to strengthen the capacities of the managers of this infrastructure. The result is often a capacity deficient and unsustainable operations. Through a participatory training program and exchange of experiences, an efficient and sustainable water management model has been introduced for 9 rural water operators of San Martín Jilotepeque, Guatemala. It introduces the concept of management of non-profit social enterprise with fair rates, and allows self-sustainability.
This session will showcase a Best Practices Manual that covers 3 dimensions: Governance, Administration, and Operations, and features:
Guides and Manual for Technical and Operational Management
Organizational structure, rules and procedures
Tariff calculation and application.
Impact and conclusions:
Understanding and considering the local culture in a participatory manner, is fundamental for organizations to take ownership of the solutions, understanding the concept of management of a non-profit social enterprise, with fair rates, that allows self-sustainability.
Accompaniment in participatory training is essential to strengthen the capacity of infrastructure managers to achieve adequate governance and economic and operational sustainability. As important as water management is the governance of organizations.
The goal was achieved: A management model to manage efficiently these rural operators, providing inclusive and sustainable drinking water for 6,000 indigenous people.
The program has demonstrated that it is replicable and scalable for other rural LATAM communities to achieve ODS6, with a very cost-effective investment of only $10 per person.

Guillermo Saavedra President, FESAN
Igor Ruz, Technical Director, FESAN
Marcelo Estrada, Operator of "Asociación Buena Esperanza de ADECOR"